Refund & Return Policy
Elite Blade & Self Defense
Effective Date: June 1, 2026. Last Updated: June 1, 2026.
This Refund & Return Policy explains eligibility requirements, return procedures, refunds, damaged products, and exceptions.
1. 30-Day Return Period
Unless otherwise stated, eligible products may generally be returned within 30 days of delivery, provided they are unused, in resalable condition, with original packaging and all included accessories. Products not meeting these requirements may be refused or receive a reduced refund where permitted by law.
2. How to Request a Return
Contact us before sending anything back, providing your name, order number, product, reason for return, and photographs if requested. Do not send a return to our business address unless we provide return instructions.
3. Return Shipping
Unless the product is defective, damaged on arrival, or incorrect, the customer is generally responsible for return shipping costs. Use a tracked method and retain proof of shipment.
4. Refunds
Approved refunds are generally issued to the original payment method after the return is received and inspected. Timing depends on your bank or payment processor. Original shipping charges are generally non-refundable unless required by law or the error was ours.
5. Damaged or Defective Products
Contact us promptly with your order number, a description of the issue, and photographs of the product and packaging. We may offer a replacement, refund, repair, store credit, or another appropriate resolution.
6. Non-Returnable Products
Certain products may not be eligible for return due to legal, safety, hygiene, or other restrictions, or if used, modified, or damaged after delivery. Final Sale items are generally not eligible for return.
7. Exchanges and Canceled Orders
Exchanges may be available depending on inventory — contact us first. Orders canceled before shipment are generally refunded in full; once shipped, the return process applies.
8. Contact Us
Elite Blade & Self Defense, Gaffney, SC. Email: sales@elite-blades.store. Phone: 864-651-6115.